Colourbanners.co.uk do not offer returns / replacements / refunds on printed or customised goods unless damaged (please see below) or incorrect due to a Colourbanners error.
Damaged Goods: Must be signed for as damaged and reported to us within 48 hours of delivery date with photographic evidence. Do not install any damaged or unwanted items. This counts as acceptance of goods and the item is then non-returnable and non refundable.
Non printed resalable goods may be returned at cost to the customer. If returned items show signs of wear and tear or if not returned in original packaging then goods may not be fully refunded.
Returned goods are subject to a 20% restocking fee.
Delivery costs cannot be refunded.
Goods sent next day delivery are NOT GUARANTEED. Colourbanners.co.uk does not accept liability for orders which are delivered late by the courier. We strongly recommend that you allow enough time for delivery complications. Refunds will not be granted for late delivery of orders which have been dispatched on time.